FAQ
Our Location
- Plot no C-98/5, Add. MIDC, Kolvihire road, Jejuri: 412 303, Purandar, Pune, Maharashtra
- support@jashaa.com
- +91-7428817070
Are your products safe for all skin types?
Yes, our products are carefully formulated to suit most skin types. However, we recommend doing a patch test before first use, especially if you have sensitive skin.
How long does it take to see results?
Results may vary depending on skin type and routine. Most customers notice visible improvements within a few weeks of regular use.
Are your products cruelty-free?
Yes, we are committed to cruelty-free practices and do not test our products on animals.
How should I store the products?
Store products in a cool, dry place away from direct sunlight to maintain their quality and effectiveness.
Do you offer cash on delivery (COD)?
Yes, cash on delivery is available on eligible orders and locations.
How long does shipping take?
Orders are usually processed within 1–2 business days. Delivery times may vary depending on your location.
Can I track my order?
Yes, once your order is shipped, you will receive a tracking link via email or SMS.
What is your return or replacement policy?
If you receive a damaged or incorrect product, please contact our support team within the specified return period. We’ll be happy to assist you.